Job Details

Peer Specialist/Community Health Worker

Our client is looking for a Peer Specialist/Community Health Worker to support OUD/SUD members by addressing medical, behavioral, and social needs to improve overall well-being. The role involves connecting members to physical and behavioral health services and linking them to essential community resources.

Responsibilities:

• Engage with members in the community (60-80%) and by phone (20-40%), providing support, encouragement, and positive reinforcement.
• Conduct comprehensive assessments covering clinical, psychosocial, and behavioral health needs.
• Use motivational interviewing and active listening to help members identify goals and develop personalized care plans.
• Assist members with scheduling appointments, filling prescriptions, and accessing behavioral health services.
• Connect members to resources addressing social determinants of health and help resolve barriers to care.
• Collaborate with providers and MCOs, presenting complex cases and obtaining input for member care plans.
• Document interactions, assessments, and referrals in relevant systems and stay updated on technology changes.
• Follow up to ensure members understand their medication and care plans.
• Meet performance goals within community and virtual environments.

Requirements:

• Peer Specialist Certification, lived experience with SUD/OUD/Mental Illness, or 1-2 years of experience as a Peer Support Specialist.
• High school diploma or GED.
• Passion for supporting individuals with complex medical, behavioral, or social needs.
• Strong knowledge of SUD/OUD member management and experience in community or clinical settings.
• Excellent communication and organizational skills, with the ability to multi-task in a fast-paced environment.
• Proficiency in Microsoft Word and Outlook; ability to learn clinical applications quickly.
• Access to a designated workspace with secure high-speed internet.
• Valid drivers license and auto insurance; ability to travel for face-to-face visits and navigate Philadelphias public transit.
• Must be in the Philadelphia, PA region.