Job Details

The IT Software Technician takes a lead in the installation, configuration, and backing up of data, communication equipment while ensuring the compliance and verification processes for the institution s systems, devices, and clients. This includes reviewing an array of services and processes to identify potential opportunities to streamline those tasks to increase efficiency, compliance, and consistency across the organization. This position utilizes tools and department procedures to automate and streamline various IT processes, including patch management for all university-wide PCs, devices, servers, and systems. After-hours support will occasionally be required. On call support may be required. Specific Duties and Responsibilities Essential Duties: Works to improve critical processes to prevent outages. Performs network device backups and procedures. Maintain aspects of Automation services and systems utilized across the institution. Use problem solving methods combined with univers...Technician, IT, Software, Technical, Systems, Technology, Compliance