Job Details

[Customer Support / Remote] - Anywhere in U.S. / Up to $77.5K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company products and services; Maintain accurate records and documentation of customer interactions and transactions; Utilize various computer and software systems to access and input customer information; Communicate effectively and professionally with customers via phone, email, and online chat; Troubleshoot and resolve technical issues related to online account access; Collaborate with team members and managers to improve overall customer satisfaction and retention...Hiring Immediately >>