Job Details

Elevate Your Career with Us!

At Refresco, our mission is straightforward yet ambitious: to ensure that our beverages are on every table. As a leading global independent beverage solutions provider, we partner with a diverse array of retailers and brands. Our products are distributed across the globe from our production sites located in Europe, North America, and Australia. While our branding may not be seen on every label, you might very well be enjoying one of our beverages right now.

We are driven by continuous improvement, which fuels our ambition at the forefront of a fast-paced industry. Our solutions-based nature and innovative spirit empower us to tackle new challenges head-on. This ethos is reflected in our workforce: passionate individuals who are always pushing boundaries to achieve excellence.

Consider this: how would you contribute to getting our drinks on every table?

Position Overview

As the Quality Systems Manager, you will report to the Quality Manager and hold a pivotal role in the implementation, execution, verification, and validation of our local Quality Management System. You will also be responsible for ensuring compliance with the Food Safety and Modernization Act, as well as maintaining up-to-date food production licensing, certifications, and registrations.

Key Responsibilities:

• Ensure compliance with all health and safety policies, Good Manufacturing Practices (GMPs), and the use of personal protective equipment (PPE).
• Maintain adherence to food quality and safety guidelines per Refresco, customer, and regulatory standards (e.g., SQF).
• Oversee compliance with FDA, state/city regulations, Refresco's quality policies, GMPs, HACCP, Allergen, and Kosher standards.
• Provide guidance and training on work standards and expected outcomes.
• Act as the primary owner for quality systems, including document control and quality data collection.
• Support compliance with third-party food safety and quality certification requirements, implementing and advancing our food safety and quality management systems.
• Develop, implement, maintain, and enhance the SQF System, ensuring adherence to all relevant food safety and quality requirements.
• Manage all internal and external audit systems to ensure compliance.
• Conduct audits and verification with local teams to ensure alignment with corporate quality guidelines.
• Oversee quality projects, ensuring proper documentation like validation and verification protocols is complete.
• Collaborate with internal teams for support in local site applications related to document control and quality data collection.
• Facilitate the setup of new products or revisions in quality data collection systems.
• Identify opportunities for process improvements in local quality systems and implement effective solutions.
• Drive enhancements in quality system programs such as pest control, GMP, and maintenance.
• Promote governance, alignment, and communication of best practices in quality systems.
• Provide support to the Quality Manager for day-to-day operations.
• Champion local quality system programs such as HACCP, CAPA, GFSI, and customer requirements.
• Review and update local policies and validation protocols as necessary.
• Perform additional tasks as assigned by management.

Essential Skills:

• Strong proficiency in Excel, Word, SAP, and PowerPoint.
• Excellent problem-solving skills with a focus on results.
• Highly organized, detail-oriented, and adaptable to change.
• Ability to understand and work with the metric system.

Qualifications:

• Bachelor's degree in quality management or a related technical field is strongly preferred.
• Minimum of 5 years of progressive experience in Quality Assurance or Quality Control within a fast-paced manufacturing environment, ideally in the food or beverage sector.
• Experience with the implementation and management of Quality System Software.
• Deep understanding of Global Food Safety Initiative (GFSI) standards, such as SQF or FSSC 22000, with hands-on experience managing compliance and audits.
• Proven knowledge of real-time data collection systems for monitoring production processes.

Working Conditions:

• Attention to detail is crucial; this role may require focusing on one or two senses at a time.
• This is a fast-paced work environment that demands the ability to maintain focus under pressure.
• Ability to work in varying temperature conditions.
• Work can be mentally demanding due to deadlines and production quotas.

Travel Requirements: Up to 50% travel may be required.

Physical Requirements:

• Standing or sitting: Frequently.
• Stooping, kneeling, crouching, or crawling: Rarely.
• Ability to lift or carry up to 20 lbs: Rarely.
• Walking: Occasionally.
• Driving: Rarely.
• Climbing (stairs/ladders) or balancing: Rarely.

Additional Duties:

• This job description is not exhaustive and may change as required. Additional responsibilities may be assigned at any time.

A Rewarding Career Awaits!

At Refresco, we are committed to fostering leaders who embody our core values and lead with integrity. Joining our team means growing as a leader who prioritizes personal and team success, delivering results while being authentic. Refresco Beverages US Inc. offers competitive pay and a comprehensive benefits package, including:

• Medical/Dental/Vision Insurance
• Health Savings and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, and accident insurance
• Short and long-term disability coverage
• Pet Insurance
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays and Vacation Days
• Well-being Benefit
• Discount and Total Reward Programs

Join Refresco Today and Start Your Rewarding Journey!

Refresco Beverages US Inc. is an Equal Opportunity Employer, considering all qualified applicants without regard to race, color, religion, sex, nationality, sexual orientation, age, marital status, disability, gender identity, veteran status, or any other protected classification.

Know Your Rights: This employer is required to notify all applicants of their rights under federal employment laws.