Job Details

Host Cashier Position

The Host Cashier is responsible to provide a level of service which is gracious, kind and warm that creates a sense of fondness that is Hometown Hospitality and has Fun with our guests. He/She will have extensive menu knowledge, greet the guest, anticipate theirneeds, seat them and tender payments. Focus on departmental goals of Consistency, Quality and Sense of Urgency.

General Accountabilities:

• Be punctual to pre-shift meeting with a positive attitude and openly participate.
• Consistently provide Hometown Hospitality and deliver Fun, as well as live the core values of Fun, Friendly and Community.
• Safeguard company assets and adheres to all policies and procedures.
• Maintain and be held accountable for all funds entrusted to him/her on an assigned shift.
• Create teamwork by helping co-workers with essential function.
• Balance all money transactions and paperwork.
• Adhere to all company policies and procedures to include strict adherence to attendance and appearance guidelines as well as confidentially regarding guest information.
• Be alert for fraud, forged/counterfeit currency and/or vouchers.
• Balance all funds under his/her responsibility and prepare reconciliation reports accordingly.
• Operate the Point of Sale System according to training provided.
• Clean as you go, clean spills immediately.
• Use chemicals as prescribed and responsibly. Ensuring that all chemicals are in properly labeled containers.
• Ensure at all times that the cash inventory is well secured.
• Accept and confirm reservations.
• Conduct him/her in a gracious, kind and warm manner that creates a sense of fondness, as well as professional, courteous and responsive manner, which reflects positively on the company and its core values of Fun, Friendly and Community.
• Other duties as assigned.

Working Conditions:

• Must have ability to communicate effectively with all levels of Team Members, guests and outside contacts.
• Work effectively in a fast paced environment.
• Move around all work areas effectively and efficiently.
• Work long hours, including nights, weekends and holidays.
• Extended time on your feet.

Job Qualifications:

• Must be 18 years of age or older to apply.
• High school diploma or GED.
• Cashiering experience preferred.
• Must have a friendly demeanor and be able to communicate well with the public.
• Must be able to work in an intense and fast paced environment where a high degree of concentration is necessary to perform required job duties.
• Must demonstrate positive/enthusiastic approach to all assignments.
• Attendance and punctuality are an essential function of the position.
• Must be clean, well-groomed, and have a professional appearance.
• Must have an optimistic outlook, proven track record of leading, inspiring, and proven track record of success in service excellence.
• Attention to quality details, great communication skills and know how to deliver fun.

Regulatory and Compliance Responsibilities:

• Attend required training sessions offered by the casino.
• Obtain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
• Have knowledge of the Property's programs to address problem gambling.
• Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and Internal Controls.
• Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
• Report any acts of wrongdoing on behalf of any Team Member that they have knowledge of.